Epson TM-U220B Impact Dot Matrix POS Receipt and Kitchen Printer – Ethernet, Auto-Cutter, Two-Color Printing

The Epson TM-U220B is an impact dot matrix receipt and kitchen printer for restaurants, bars, and retail counters. It prints two-color tickets on plain paper, connects by Ethernet, and includes an auto-cutter, making it a standard choice for kitchen order printing.

Deep-Dive Story & Problem/Solution

Thermal Receipts Fade and Blacken Near Kitchen Heat

Thermal paper reacts to heat. Above a grill or under a heat lamp, a thermal order ticket can darken until it is unreadable, and grease or steam accelerates the problem.

The TM-U220B uses a 9-pin impact mechanism and an ink ribbon on ordinary bond paper. Tickets are unaffected by heat and remain legible through a full service.

An ERC-38 black and red ribbon enables two-color printing, so allergy warnings and special instructions stand out. Multi-part paper can also be used when duplicate copies are needed.

Kitchen-Proof Order Tickets

The printer accepts 58, 70, or 76 mm paper and prints at 4.7 lines per second. An auto-cutter separates each order.

Networked and Rugged

A 10/100Base-T Ethernet interface with DHCP places the printer anywhere on the POS network. Drop-in paper loading and a robust housing suit demanding environments.

Setup Instructions

How to Set Up the Epson TM-U220B

1. Connect the power supply and Ethernet cable.
2. Install the ERC-38 ribbon cassette and drop in a paper roll.
3. Print a status sheet to find the IP address, then configure it for your network.
4. Add the printer in your POS software and send a test order.